Qualify incoming requests
Collect the need, budget and deadline, and pass a structured request to the right person.
We turn a repetitive process into a controlled tool: the agent reads the right information, prepares or carries out a specific action, then hands over when a human decision is needed.
This suits startups, small companies and operations teams that want to test a first use case without launching a broad, expensive AI programme. The starting point is a concrete, measurable and limited problem.
Collect the need, budget and deadline, and pass a structured request to the right person.
Query your procedures, offers and documents without digging through several folders or tools.
Write a reply from your rules, with human approval before sending when needed.
Create a record, file a message or complete a follow-up after checking the data received.
We can scope the project with your teams at a meeting in Lille. The workshops are there to see the tools people actually use, the business exceptions and the information the agent must never make up.
We pick one precise process, its users and the situations that stay human.
We test answers and actions on real cases before widening the scope.
We connect the useful sources and tools with only the permissions needed.
We review errors, refusals, traceability and hand-over to a team member.
We roll out gradually, follow usage and fix what needs fixing.
Minimal access, limited data, human approvals and error tracking are part of the product. An agent never gets more permissions than its job requires.
Being nearby makes the first conversation easier, but it does not limit the project. Workshops, tests and follow-up can run remotely with the teams involved.
Yes. We can hold a scoping meeting in Lille and the surrounding area. The rest of the project can run on site or remotely.
No. A first agent can work from procedures, an offer catalogue and a few well-chosen examples. Above all we check that the information is reliable and up to date.
Yes. We often recommend a short scope: one process, identified users and success criteria agreed before development.
No. It takes over repetitive steps and prepares the work. Sensitive decisions, exceptions and conversations that need judgement stay with your team.
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Describe the task that takes time. We will tell you what can be automated, the limits to plan for and a reasonable first scope.